What is wrong with your water?
Pick the symptom you have noticed. Each page explains the likely cause, how we confirm it with a test, and the equipment that treats it. Both well and municipal water are covered.
Common water problems
Hard water
White scale on taps and kettles, spotted glassware and dry skin. The most common…
Iron staining
Orange or brown stains in toilets, tubs, sinks and laundry. Very common on well…
Rotten-egg smell (sulphur)
A sulphur smell from the tap, often worst in hot water or first thing…
Tannins or tea-coloured water
Yellow or tea-tinted water that does not settle or clear. Usually tannins from organic…
Chlorine taste or smell
A pool-like taste or smell from municipal water. Chlorine keeps town water safe on…
Sediment and cloudy water
Sand, silt or rust in the water, clogged aerators and cloudy glasses. A sediment…
Bacteria and well safety
A positive coliform or E. coli result, or an older or shallow well you…
Poor drinking-water taste
Water that tastes flat, metallic, salty or just not good enough to drink. Reverse…
Well water concerns
New to a well, or not sure what your well water needs? Start with…
Commercial water needs
Scale in equipment, product staining or a compliance requirement at a business, farm or…
Not sure which one you have?
Tell us what you want to do, what you have noticed and how many people are in the home. We reply within one business day with the treatment that fits. Or skip the guesswork and bring a sample in for a free test.
We ask about:
- The problem you notice
- How many people live in the home
- Where to send your recommendation